"Examples of the wide array of health remedy options available to consumers
include drugs, supplements, acupuncture, massage therapy, Ayurveda, and
Traditional Chinese Medicine (to name a few). Such medical pluralism is common
in both developed and developing countries and raises the questions: How do
consumers choose among health remedies, and what are the consequences for a
healthy lifestyle?" write authors Wenbo Wang (New York University), Hean Tat Keh
(Beijing University), and Lisa E. Bolton (Pennsylvania State University).
The authors use "lay theories of medicine" to explain how consumers choose
between Western medicine and its Eastern counterparts, Traditional Chinese
Medicine (TCM) and Ayurvedic medicine.
"Western Medicine is primarily concerned with the material aspect of the body
and views all medical phenomena as cause-effect sequences, relying on rigorous
scientific studies and research that seeks empirical proof to all phenomena,"
write the authors. "On the other hand, TCM and Ayurvedic Medicine favor a
holistic approach, view the mind and body as a whole system, and rely upon
inductive tools and methods for treatment."
Based on a series of experiments and surveys in the United States, China, and
India, the authors found that consumers prefer TCM (over Western medicine) when
uncertain about the cause of an illness (i.e., diagnosis uncertainty) -- because
a holistic medicine tolerates uncertainty better than Western Medicine.
Similarly, consumers prefer TCM (over Western medicine) because of lay beliefs
that TCM offers an underlying cure (versus symptom alleviation by Western
Medicine).
"These findings add to the growing debate over the regulation of health
marketing and the delivery of health care, the role of direct-to-consumer
advertising, and marketing efforts to promote a healthy lifestyle," the authors
conclude.
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